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    helmflux
    DESIGNCreative agencyOngoing, 3 yrs

    NORTHGATE STUDIO

    White-label production studio for a 12-person Bristol agency, three years no client has known we exist

    Northgate signs the contract, we sign the NDA, every deliverable goes out under their brand. They win bigger pitches than their headcount could resource, mark our work up at their day rate, and have grown 60% in three years without hiring designers.

    320+

    white-label projects

    +37%

    Northgate margin

    +60%

    Northgate revenue, 3 yrs

    0

    client churn linked to us

    The challenge

    What Northgate Studio came to us with

    Northgate had hit the agency ceiling: too small to win the £200k retainers, too senior to want a £50k retainer that ate the studio for two months. They needed a hidden production studio they could trust with brand-sensitive work, not a freelance marketplace.

    The approach

    How we got from kickoff to launch

    MONTH 1

    NDA, voice handover, brand library

    Signed Northgate's standard NDA before any client work was discussed. Built a private brand library covering tone, formatting and 'how Northgate writes'. We can produce work in their voice without asking on day one.

    ONGOING

    Brief portal, two designer pod

    Northgate's lead drops briefs into our portal. The same two senior designers handle every brief so they get sharper at Northgate's clients over time. Average single-brief turnaround: 36 hours.

    QUARTERLY

    Margin and pipeline review

    Every quarter we sit with Northgate's MD and review what we've produced, the markup applied, and the pipeline we're sized for. We'll proactively suggest pausing if we see them overbooked, not just upselling.

    “Helmflux doubled our capacity overnight. Three years later half our clients are work we'd never have won without them, marked up at our rate. They've never once outed themselves to a client.”

    CW

    Charlie Webb

    MD, Northgate Studio

    SERVICE

    Design

    DURATION

    Ongoing, 3 yrs

    TEAM

    Rotating pod of 2 senior designers

    Want similar for your team?

    30 minute demo. We'll show you how a similar engagement would work and what the honest cheapest start looks like.

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